MOST FREQUENTLY ASKED QUESTIONS
Yes, we are a real company, founded in 2017 , and have since shipped tens of thousands of packages from our warehouse in IJmuiden . You can pay safely and securely with iDEAL, Klarna and other well-known payment methods. Our address is Middenhavenstraat 14, IJmuiden , and by appointment you can try on clothes or pick up your order. We are also a registered. Our Chamber of Commerce number is 57888159.
ALL OUR ORDERS ARE PACKED AND SHIPPED FROM OUR WAREHOUSE IN THE NETHERLANDS
UK: 2/5 working days
Netherlands/Belgium: Temporary 2/3 working days
Germany : 2-3 working days
Rest of Europe : 2-5 working days
Free shipping on orders over €99
UPDATE: Due to an exceptionally high volume of orders, our dispatch times may be delayed by 2-3 days beyond our usual lead times. We are working hard to get your order to you as quickly as possible and appreciate your understanding during this busy period.
Orders within the Netherlands and Belgium are shipped with DHL or PostNL. You will receive a Track & Trace number by email as soon as your order has been shipped.
We offer a 14 day return or exchange period on every order, for more information view our full returns policy here .
Of course! We have a 14 day return period . Want more information about returns? Click here to view our returns page.
We stand for high-quality clothing, a fair price and top service. Our customers appreciate us for the perfect fit, fast delivery and excellent customer service. Do you have doubts? Check the reviews of our satisfied customers on Trustpilot!
We are always open to comments and constructive criticism . Your opinion helps us to continuously improve! Let us know via info@markaclo.com
Of course it is possible that your question is not listed here, please contact us at info@markaclo.com and we will help you as soon as possible.